We have two natural gas service plan options that are both designed to keep your system running smoothly all year round and ensure that you don't have to deal with any unexpected costly expenses.
Choose which service plan is right for you and your home.
This plan includes:
On-call access to service — 24/7.
Whenever you need us, we’re there for you, from the depths of winter to the height of summer — every day, all year! This means you can get repairs done quickly, before they become bigger problems. There are no charges for services covered by this agreement when performed between 8:00am and 5:00pm. If you request service for arrival prior to 8:00am or after 5:00pm, on a federal holiday (day when the post office is closed) or weekend, there will be a diagnostic fee.
To help keep your energy bills low, it is recommended that you have your heating system tuned-up once a year by a professional technician. This service is available at no additional cost.
Enjoy a 15% discount on regular rates.
To help you save even more, this plan gives you a 15% discount on our regular rates for any repair work not covered by your plan.
This plan includes everything featured in the Basic Protection Plan plus:
Free service visits on covered repairs.
To help you keep your system running at peak efficiency, the Elite plan covers service visits for covered repairs. (listed below)
Selected combustion components and heating system parts are covered, including:
The following general exclusions apply for both plans:
Click on the links below to find additional insights and information:Natural Gas Heating System – Why An Annual Tune Up Is Important Check out the latest energy-efficient home air conditioning systems How your oil-fired heating system works Learn about our smart financing and payment options
You can count on us to provide you with the most helpful resources:Moving? We can help Tips for heating equipment maintenance and problem prevention Home energy savings tips